Shipping policy

At Kinora, we aim to deliver your order as efficiently as possible. Please review our shipping policy below before placing your order.

 

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been processed, you will receive a notification with tracking information when available.

Shipping Time

Because Kinora works with trusted global suppliers, shipping times may vary depending on your location.

Estimated delivery time:

  • United States: 7–14 business days
  • International: 10–21 business days


Please note that these are estimates, not guarantees.

 

 

 

Shipping Rates

 

Shipping costs are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Tracking Information

Once your order ships, you will receive an email with tracking details. Please allow 24–72 hours for tracking information to update.

If you have not received tracking information within 5 business days, please contact us.

 

 

Delays

 

While we strive to meet delivery estimates, delays may occur due to:

  • Customs processing
  • Carrier delays
  • High demand periods
  • Weather or global events


Kinora is not responsible for delays outside of our control, but we are always happy to assist in tracking your order.


 

Incorrect Address

 

Please ensure your shipping address is entered correctly at checkout. Kinora is not responsible for orders shipped to incorrectly provided addresses.


If you notice an error, contact us immediately at contact@wwwkinora.com. Address changes cannot be guaranteed once an order has been processed.

 

 


Lost or Missing Packages

 

If your order is marked as delivered but you have not received it:

  • Check with neighbors or your local carrier
  • Contact us within 7 days of delivery confirmation


We will work with our shipping partners to resolve the issue.

 

 


Customs, Duties & Taxes

 

International orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

 

 

 

Contact Us

 

If you have any questions about shipping, please contact us at:

contact@wwwkinora.com